Extensive Online Documentation in Shared Web Hosting
If you’ve bought your first shared web hosting package through our company or have transferred your website over to us, you will grow used to our services and our in-house created Hepsia hosting Control Panel in no time due to the fact that we have compiled a detailed web-based knowledge base where you can find all the info that you will ever need – both general info regarding the web hosting service as a whole and more specific info about the different functions that you can use and the predicaments that you could confront. The articles themselves are available in two locations. The full article archive can be accessed through the Control Panel’s Help section. You can read relevant articles about the different features in every Control Panel section too. You can get to know how to accomplish de facto everything, from enabling an .htaccess config file to managing a mailing list, and all the articles offer elaborate instructions, so you won’t ever become disoriented due to an ambiguous text. Of course, if you experience a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can get in touch with our client support team representatives 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled an in-depth online knowledge base for all our present and prospective clients, so if you purchase a semi-dedicated server account through us, you will be able to find any info that you are searching for at any time. We’ve got an array of educational articles, which will help you understand better what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are only 2 examples. Our comprehensive tutorials will help you accomplish anything you wish – extract an archive, import a database, redirect a domain, and so on. Moreover, we’ve also got troubleshooting guidelines, which will enable you to discover what causes a given problem and the probable solutions for it. If you cannot send emails or your domain opens an HTTP 500 error message, for example, you can examine our knowledge base and resolve the problem momentarily. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.