A 99.9% Server Uptime
The chief advantage of setting up your own shared web hosting system is that you do not need to be worried about compatibility – you configure a particular set of software apps in such a manner as to work with a specific set of hardware components. The final outcome is something far more solid and reliable, since there are less possible chances of failure. We’ve set up our cloud hosting platform using tried and tested hardware components in addition to a significantly customized version of Security–Enhanced Linux so as to set up a truly safe and secure home for your own personal websites.
This is why, with each of our Linux shared web hosting services plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is vital to also build your own network infrastructure. This is why we built a custom internal network in all our datacenter facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for mega–fast data transmission rates and is completely redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which hosting package you have chosen.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash on the line, you cannot feel truly secure. This is why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel content with our service or if you want to get a more robust web hosting solution, such as a VPS web hosting services or a Linux dedicated servers hosting – you will receive a full refund, without any hidden costs or return taxes.
24/7 Technical Support
We’ve cautiously hand–picked each single member of our 24x7 support department so that we can offer you the very best tech support service that you can possibly get. Each of our technicians has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they’re at your disposal 24/7 – you can get in touch with them at any time and they will respond to you as fast as possible.
Their average response time is below 20 minutes, while with many other web hosting vendors you have to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within one hour.