Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center included in our Control Panel. It includes an exhaustive database with regularly asked questions and in–depth educational articles compiled by our trained client support team.

  • Top quality support service
  • Instructional Video Clips

  • For those who want to discover how to settle a regularly encountered problem by watching a tutorial video, we’ve added a compilation of video tutorials to our Control Panel. All the video clips are very short and easy to grasp. They offer you visual presentations of various site administration actions.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a 60–minute support ticket response guarantee. Our team of expert support engineers will be available to you to attend to all the inquiries that you may have. During non–peak times, a reply will be offered within just twenty minutes.