Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing good quality support in a timely manner is our high priority, so we support each Linux shared web hosting services plan with a one hour ticket answer guarantee. As soon as you share a ticket or send us a message, our client help support staff will do all they could do to supply the most satisfactory solution to your case and to give you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you have got related to our services. We have got technicians working all of the time to give guidance at any time required. You could use the ticket system or send us a message any time, or pick–up the telephone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, you are able to always select the Help key and see your problem in the set of posts that will came up. We have also turned the vast majority of content articles into instructional videos. The catalogue of video lessons will load if you pick the Videos option present on the top right.