1 hour ticket response
We are focused on supplying a fast and accurate reply to every tech support ticket submitted by a customer. Our capable client support staff representatives will examine your inquiry and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average support ticket response time has proved to be twenty minutes.
A First–Class Technical Support Service
Each member of our help desk support team has several years of experience in the Linux shared web hosting services field and almost all of them have been with us for at least 5 years. They are all ready to respond to all your requests in the most efficient way possible.
An Easy–to–Navigate Help Center
In the Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how to use our services. You can see the answers to your inquiries in our F.A.Q. section, see more tips in the web hosting account management articles or check out our how–to video tutorials.