Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Each ticket you send to the tech support team will be attended to in less than 1 hour. All basic issues will be responded to straight away. Nevertheless, if the assistance question you have sent needs aid from a licensed admin technician, we’ll forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • Our tech assistance Department is going to be online for you 24x7x365 to to respond to all service demand tickets that you submit. We offer client support for all the programs that are pre–installed on your machine. These include our in–house designed Control Panel, the chosen Operating System along with the server management panel (with respect to the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that will come absolutely free in your virtual server, you can discover an information–rich Help section, which incorporates everything you should have knowledge of when taking care of your sites and applications. We have introduced a wide selection of how to articles and video tutorials that demonstrate the standard website supervision duties in an easy to read form.