Phone Support in Shared Web Hosting
Our shared web hosting plans feature telephone support fourteen hrs a day even on public holidays, therefore if you do not have an account yet, you're able to phone us and learn more about our solutions or whether we will meet the system requirements for your sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you are able to contact the phone number which is closer to you. If you are a current customer, we can help you in a timely manner with all of the general and billing matters and with various technical matters so as to save you time and efforts - we acknowledge the fact that sometimes it is much easier talk to a live person so as to get things done instantly. Of course, some situations cannot be taken care of on the phone, so in such a case you have the option to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need more info about the Linux semi-dedicated services that we provide, you will be able to call some of the three support phone lines that we have worldwide - in the United States, the UK and Australia. Thus, you can check in advance if our services will be appropriate for your web sites. If you are already our client and you have a semi-dedicated account, you will be able to contact us over the phone for 14 hours daily about any billing or common questions. For strictly technical troubles you can take advantage of our ticketing system to contact our technical support because sometroubles simply require more time to be resolved, still we can help you over the phone with numerous minor tech problems as well, saving you the time and efforts.